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    HERE TO HELP

    Have a question? You may find an answer in our FAQs.
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    Customer Services

    Call Us: 800-123-4567

    Mon-Fri: 9:00 am - 6:00 pm
    Sat: 9:00 am - 4:00 pm
    Sun: 9:00 am - 2:00 pm

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    SHIPPING

    Free shippingdelivery all orders of $49 or more of eligible items across any product category qualify.

    PAYMENTS
    Accepts the following payment methods:

    Credit Card: Visa, MasterCard, Maestro, American Express. The total will be charged to your card when the order is shipped.

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    RETURN POLICY

    You can return any item purchased on Shella within 20 days of the delivery date.

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    Shipping

    • Complimentary ground shipping within 1 to 7 business days
    • In-store collection available within 1 to 7 business days
    • Next-day and Express delivery options also available
    • Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items
    • See the delivery FAQs for details on shipping methods, costs and delivery times

    Returns And Exchanges

    • Easy and complimentary, within 14 days
    • See conditions and procedure in our return FAQs

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